StatusCake

Which StatusCake plan is right for me?

Get 2 months free! (save 16%)

Monthly Billing
Annual Billing
Most Popular

Free

The basics of StatusCake monitoring

Ideal for:Personal use via a single login

/mo $ 0/mo

Create My Free Plan

No credit card required

Your Free plan includes:

  • Single login for personal use
  • 3 uptime monitors
  • 15-minute test intervals
  • SMS & integration alerting
  • Domain monitoring
  • Page speed monitoring
  • SSL monitoring
  • Server monitoring
  • Reporting
View full feature comparison View full feature comparison
Most Popular

Business

The full StatusCake suite

Ideal for:Larger companies, Dev Ops teams

Up to 10 team members

$79.99/mo $ 66.66/mo

$79.99/mo

Psst, you could save $159.96/year if you choose annual billing

$799.92 billed yearly

Save $159.96/year

Start My Free 7-Day Trial

No credit card required | Cancel or change plans any time

Your Business plan includes:

  • Logins for 10 team members
  • 300 uptime monitors
  • 30-second test intervals
  • 30 page speed monitors
  • 120 domain monitors
  • 100 SSL monitors
  • 10 server monitors
  • Alerts through integrations
  • Reporting
  • Team tools
View full feature comparison View full feature comparison
Most Popular

Custom

Build a plan to suit you, and scale with bolt-ons

Ideal for:Companies with specific needs

Unlimited team members

Custom pricing - only pay for what you need

POA

Let's talk

No obligation, no hard sales pitch!

Popular options on custom plans:

  • Limitless monitors
  • Constant check rate
  • Dedicated Uptime & Page
  • Speed Locations
  • Service Creditable SLAS
  • Regular Account Reviews
  • Unlimited logins

You can cancel your StatusCake subscription or change plans at any time

Cancel_anytime

Cancel anytime, easily

End your subscription anytime, no phone call needed

Super-fast-support

Super-fast support on all plans

We can even help diagnose root cause of downtime and other issues

Trusted-customers

Trusted by over 120,000 customers

from small businesses to enterprise, including IBM, Netflix, and Mastercard

You're in good company

StatusCake is trusted by over 120,000 companies and enterprises across the globe

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Free

No credit card required

Superior

No credit card required | Cancel or change plans any time

Business

No credit card required | Cancel or change plans any time

Team Members Personal Use 2 Team Members 10 Team Members
Uptime
Monitors
The number of active uptime tests you can have in your account at any one time.
3 100 300
Test Interval
How often we run each uptime test.
15 minutes 1 minute 30 seconds
Test Types HTTP(S) DNS, HTTP(S), HEAD, PING, PUSH , SMTP, SSH, & TCP. DNS, HTTP(S), HEAD, PING, PUSH , SMTP, SSH, & TCP.
Custom Locations
Select where you want your tests to be run from. Check your site's uptime from where your customers actually are.
Validate SSL
Receive an alert if we detect that your SSL certificate is invalid, expired or revoked.
Content / String Match
Search for the presence or absence any string, sentence, or HTML in the source of your website.
White Label & Editable Email Alerting
Remove the StatusCake logo on your public reporting page and replace it with your own.

Customise and brand any alerting and reporting emails that you send manually from the StatusCake dashboard.
Page Speed
Monitors
The number of active page speed tests you can have in your account at any one time.
15 30
Test Interval
How often we run each page speed test.
15 minutes 5 minutes
Custom Locations
Select where you want your tests to be run from. Check your page speed from where your customers actually are.
Domain Monitoring
Monitors
The number of active domain monitors you can have in your account at any one time.
50 120
Test Interval
How often we run each domain test.
7 days 5 days
Expiration Alerting
We’ll alert you via email and SMS 30 days, 14 days, 7 days, and 24 hours before your domain is about to expire.
Blacklist Monitoring
We'll let you know if your website appears on popular blacklists, and what you can do about it.
Domain Record Monitoring
We'll let you know if any of your domain records change
SSL Monitoring
Monitors
The number of active SSL monitors you can have in your account at any one time.
50 100
Test Interval
How often we run each SSL test.
30 Minutes 10 Minutes
Expiration Alerting
We’ll alert you via email and SMS 30 days, 7 days, and 24 hours before your SSL certificate is about to expire.
Mixed Content Alerts
We'll let you know when insecure resources (such as images, icons, videos, CSS, or JavaScript being served via HTTP) are added to your site.
SSL Certificate Scoring
Quickly diagnose SSL configuration concerns and view them all in one place so you know what to address. We check certificate validity, revocation status, integrity, cipher suite strength, protocol currency, Perfect Forward Secrecy, and Mixed Content presence to ensure robust SSL security.
Server Monitoring
Monitors
The number of active SSL monitors you can have in your account at any one time.
3 10
Memory Threshold Alerting
We'll let you know any time your server's memory usage reaches a level you have set. Get instant alerts, or only if your server exceeds the threshold a set number of times - so you don't get bombarded if your server memory fluctuates.
CPU Threshold Alerting
We'll let you know any time your server's CPU usage reaches a level you have set. Get instant alerts, or only if your server exceeds the threshold a set number of times - so you don't get bombarded if your server's CPU usage fluctuates.
Disk Threshold Alerting
We'll let you know any time your server's hard drive reaches a capacity level you have set. Get instant alerts, or only if your hard drive exceeds the threshold a set number of times - so you don't get bombarded if your server's disk capacity fluctuates.
Alerting
Contact Groups
Need to send different types of alerts to different teams? Add email addresses and/or mobile phone numbers, and set your alert go to everyone in that group.
1 Unlimited Unlimited
Email Alerting
The number of unique email addresses you can add to each contact group
1 email Unlimited Unlimited
Email Templating
Fully customise the look, feel, and content of email alerts
SMS Alerting
Get instant alerts via SMS as well as email, ensuring you don't miss a thing.
SMS Credits
When an SMS alert is sent, 1 Credit will be used. Paid plans include an allowance of free SMS credits each month. You can also buy more as needed at any time.
75 400
Intergration Alerting
Integrate StatusCake with your preferred messaging app, incident management platform, or even phone calls, so you will never miss an alert.
Reporting
Email Reporting
Scheduled Reports
Easily set up automated email reports not just for uptime, but for Page Speed, SSL, and Domain Monitoring too!
Daily / Weekly / Monthly Daily / Weekly / Monthly
On-Demand Reports
Email any report from the StatusCake dashboard in a couple of clicks.
Email Reports
Get unlimited email reports with any paid plan.
Unlimited Unlimited
Dashboards
Customize your dashboard to keep all the most important insights at your fingertips.
Audit Log
Track all changes and updates made by your team in one easy report.

Payment

What payment methods do you accept?

We accept major debit and credit cards, including American Express, China Union Pay (CUP), Discover & Diners, eftpos Australia, Japan Credit Bureau (JCB), Mastercard, and Visa.

Is my payment information secure?

Your payment information is secure with StatusCake. We use Stripe, which has achieved PCI Service Provider Level 1 certification, ensuring the highest standards of security in the payments industry.

Do you offer monthly or annual billing options?

Choose between monthly and annual billing. Our monthly plan allows flexibility with the option to cancel anytime. The annual plan offers two months free compared to monthly billing, making it a cost-effective choice for long-term monitoring solutions.

Is there a setup fee?

In a word, no!

Billing and Invoicing

Can I receive an invoice for my subscription?

For Superior and Business plans paid by card, easily download invoices within the app. Adjust invoice settings, like company details, directly in the app, and choose to receive invoices via email.

Business Yearly plan customers can opt for bank transfer payments upon invoice—contact our support team for details.

How often will I be billed?

You will be billed on a fixed date, monthly or annually, depending on your chosen cycle; our plans auto-renew until canceled, providing uninterrupted monitoring services. You can make changes or cancel anytime for flexibility.

Are there any hidden fees?

There are no hidden fees! Our pricing is transparent and clear—pay only for what you've subscribed to.

Plan Features and Customization

What features are included in each plan?

Check the pricing table for a detailed feature overview of Superior & Business plans. For personalized assistance, book a demo. Our team will guide you through features, ensuring you make the best decision for your monitoring needs.

Can I customize a plan to suit my needs?

You can customize your plan at any time with Bolt-Ons as needed.

Transparent and cost-effective pricing ensures scalability for your unique monitoring demands.

Is there a limit to the number of users or team members?

  • Free Account: Designed for single, personal use only.
  • Superior Plan: Includes 2 logins for you and a team member.
  • Business Plan for Team Collaboration: Recommended for effective collaboration with up to 10 team members, each with varied permissions and roles.
  • Expand beyond plan limits seamlessly with Bolt-Ons, offering flexibility for team growth. No restrictions on the number of added team members.

Free Trials and Plans

Do you offer a free trial?

Our free trial period lasts 7 days and can be extended upon request. To enhance your trial, schedule a demo to explore all plan features. We also provide personalized account reviews to optimize your monitoring setup for a tailored experience. After the trial, your account shifts to a free plan, with paid features locked and monitors reset to free limits, including data retention.

What happens after the free trial ends?

After the free trial ends, the next steps depend on whether you've added your debit or credit card:

  • Card on File (Opting for a Paid Plan):

    If you've added your card and choose to continue with a paid plan, your card will be charged at the trial's end.

    Your subscription billing period will start from that point onward.

  • No Card on File (Opting for the Free Plan):

    If you haven't added a card and opt for a free plan, your account will automatically shift to a free plan after the 14-day trial.

    Paid features will be locked, and monitors exceeding free limits will reset, including data retention beyond the free plan limits.

For further assistance or to discuss your options, please contact support.

Can I cancel my subscription at any time?

You can cancel your subscription anytime, even mid-billing cycle. Upon cancellation, you retain access to paid plan features until the current cycle ends, maximizing your service usage.

After Cancellation:

Once the billing cycle concludes, your account shifts to the free plan. Paid features are locked, and monitors exceeding free plan limits are reset, including data retention.

No Penalties or Fees:

Cancel anytime without penalties or fees, even mid-cycle. We prioritize a smooth and transparent cancellation process, understanding that circumstances may change.

Technical Support and Assistance

What level of support is provided?

Support Level:

StatusCake provides support via Live Chat and email, with a dedicated team of skilled technical support engineers offering comprehensive assistance for accounts, billing, and technical queries.

Response Metrics:

In the last 12 months, our support team achieved a median first response time of 25 minutes and resolved issues within 6 hours and 15 minutes on average, ensuring prompt and efficient service.

Customer Satisfaction:

Our commitment to customer satisfaction is evident with a remarkable 92.5% of experiences rated as Good or Excellent, highlighting our dedication to providing a positive support experience.

Technical Expertise:

Our technical support engineers specialize in troubleshooting across all features, offering insights on website, domain, or SSL certificate issues. You receive not only timely responses but also in-depth technical guidance to address and understand challenges.

Is there an additional cost for technical support?

No extra cost for technical support! It's available through Live Chat and email on all plans without additional fees. Contact us whenever you need assistance, and our team will be ready to help.

Still have questions?

Our friendly support team are standing by waiting to help!

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Open Live Chat

Flexible plans that suit you

Take a 7-day free trial with any of our plans.
No credit card required.

flexible person
Annual Billing Monthly Billing
Plan

Free

For individuals and small businesses. The basics of StatusCake monitoring.

$0

per month

Superior

Access more monitoring tools and more customisation.

$20.41

per month

Business

For large scale companies and dedicated Dev Ops departments.

$66.66

per month

Uptime
Monitors How many uptime tests you can set up
10 100 300
Test Interval How often we run your test
5 minutes 1 minute 30 seconds
Custom Locations Select where you want your tests to be run from
Unbranded Reporting You won't have StatusCake branding on your reports
Page Speed
Monitors How many page speed tests you can set up
1 15 30
Test Interval How often we run your test
24 hours 15 minutes 5 minutes
Domain
Monitors How many domain tests you can set up
1 50 120
Test Interval How often we run your test
7 days 7 days 5 days
Expiration Alerts We'll alert you when your domain is about to expire
Blacklist Monitoring We'll let you know if your website appears on popular blacklists
Record Monitoring Display and watch your websites records
SSL
Monitors How many SSL tests you can set up
1 50 100
Test Interval How often we run your test
24 Hours 30 minutes 10 minutes
Expiration Alerts We'll alert you when your SSL certificate is about to expire
Mixed Content Alerts We'll alert you when your website has mixed content
Certificate Scores We'll score your SSL certificate with StatusCake SSL algorithm
Server
Monitors How many server tests you can set up
3 10
Alerts & Reports
Email Alerts We'll alert you via email
Integrations Access 15+ third part integrations for alerts
Free SMS Credits Receive free SMS credits every month for alerts
75 400
Reporting Generate reports on your website with StatusCake
White Label Reporting Generate white label reports on your website with StatusCake
Custom Template Emails Customise your alert emails using your own template
Dashboards Get an overview of your website with a customisable dashboard
Team Tools
Audit Log Track user actions in your team
Team Members Create limit-based accounts for team members
1 Team Member 9 Team Members
Invoice Payment Get invoices for payment

Free

For individuals and small businesses. The basics of StatusCake monitoring.

$0

/ month

What do you get with free?
10 Uptime Monitors
5 Mins Test Intervals
1 Page Speed Monitor
1 Domain Monitor
1 SSL Monitor
Alerts through Integrations

Superior

Access more monitoring tools and more customisation. Perfect for small businesses.

From
$20.41

/ month

What do you get?
100 Uptime Monitors
1 Min Test Intervals
15 Page Speed Monitors
50 Domain Monitors
50 SSL Monitors
3 Server Monitors
Alerts through Integrations
Reporting

Enterprise

Build a plan to suit your business. Scale with bolt ons.

Custom

/ month

Build your own plan
Limitless Monitors
Constant Check Rate
Dedicated Uptime & Page Speed Locations
Service Creditable SLAs
Regular Account Reviews

Frequently asked questions about pricing

Payment by invoice is available for customers taking a Business Yearly plan or above.

For the avoidance of doubt payment by invoice is not available on Superior Monthly or Yearly, or Business Monthly.  Customers on these plans should continue to pay in-app by debit/credit card.

We do not accept payment by cheque.

If you wish to pay by invoice please reach out to us via live chat or by emailing support@statuscake.com. We will then ask you to complete a short form requesting some basic contact details, e.g. company name and address and so on, so that an invoice may be issued.
Payment should be received by StatusCake within 30 days of an invoice being issued.

Yes all StatusCake subscriptions auto-renew, including when paying for a Business Yearly plan by invoice. As per clause 8 of our Terms & Conditions if you wish to cancel your subscription you should do this at least 70 days prior to the renewal date. If you would rather have a Business Yearly plan on a year-by-year basis, then you can choose a non-rolling yearly plan by paying a supplemental uplift.  Please contact support for more details.

The costs of managing payments by invoice mean we are not able to offer any discount coupons or 2 months free when paying by invoice.  If these discounts are important to you then you should pay by debit/credit card in-app. We do however offer discounts for customers who are willing to enter multi-year subscriptions as follows: 2 years – 12.5% discount; 3 years – 25% discount; and 5 years – 40% discount. Where a multi-year subscription is entered into the full fee is paid at the start of the billing period.
We issue invoices, and accept payment in the following currencies: USD, GBP, EUR, AUD, NZD, SGD, and CAD.

Try StatusCake for free today

Want to know how much website downtime costs, and the impact it can have on your business?

Find out everything you need to know in our new uptime monitoring whitepaper 2021

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