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2 min read According to a recent study by consumer marketing firm Narvar, how your customers perceive their post-purchase experience can make the difference between a one-time customer and a loyal one that keeps returning to your site to make a purchase.
2 min read Most e-commerce sites do not change their prices very often. Larger companies like Amazon continually change their prices in real time to keep a competitive edge and try to increase sales and profits. Until recently, the high cost of implementing real-time pricing made it prohibitive for smaller retailers from using real-time pricing, but this is
2 min read The rule states that if a site doesn’t load within eight seconds, most visitors will leave and go elsewhere. After this most visitors will leave and go elsewhere.
2 min read . If your business is subscription based, you know when customers leave because they have cancelled their subscription. With a traditional retail business the answer is not always clear-cut.
2 min read The whole point of advertising is to communicate with your customers and motivate them to make a purchase. To do that effectively, you need to know a lot about them.
2 min read Cancel describes these firms as thinking of their customers more like names in a database than as real people with varying needs.
< 1 min read Multiple Dashboards can now be created in-app, and with these it’s possible to display card type entries for Uptime tests, SSL tests, Page Speed tests, Domain checks and Server Monitors.
2 min read Research firm Statistica estimates there were about 2.43 billion people using social media at the end of 2016 and Facebook alone has some 1.59 billion users. If you’re not linking your website to social media accounts and using social media for marketing, you are ignoring a significant way to reach potential customers as well as interact with your existing customer base.
2 min read With numbers like those, it’s certainly worth spending some time evaluating and tweaking your site. There are many e-commerce sites, both big and small, that stand out from the crowd, and here are some ideas you can use to help you join them.
2 min read Your competitors may be selling the item at a lower price, or customers might view a product with a low price as a product with low quality and avoid buying it. Adjusting your prices might be the solution in these cases.
2 min read If you have an online business, eventually, it’s bound to happen – you get a bad online review. Sure, a bad online review can ruin your day, but it’s not the end of the world, or more specifically, it’s not the end of your business. If you treat a bad review as an opportunity to
2 min read Depending on where you are on your company’s growth path, there are different things you need to measure to get a handle on your company’s health. That is why it is so important to focus on a specific metric at each stage to ensure you are heading in the right direction.
2 min read Pop-ups on pages can be intrusive and provide a poorer UX than those pages where a visitor can immediately access the content, especially on mobile devices with small screens. The majority of searches now take place on mobile devices, and Google is reacting to that new reality.
2 min read When something goes wrong, it’s very easy to blame someone else for it. When you do that, you’re not taking responsibility for your actions. No matter what the circumstances, you always have choices, but if you blame others, all you’re doing is accepting things the way they are. Empower yourself and take control if you want to overcome the challenges facing you.
2 min read When customers shop at a high street store, they can turn to a sales assistant to answer any questions they have about where to find a product. Such retailers know they lose sales if customers can’t find what they need and that they are likely to turn to the store’s competitors to make their purchase
2 min read Monitoring your add-to-cart rates can help you identify problems with your sales process and improve your conversion rate, and a higher conversion rate means increased revenue and profit.
2 min read Email marketing can be very effective in generating sales. Even though click-through rates on smartphones are declining, about one-third of online sales take place on mobile devices, so it’s worth your time to try to increase your click-through rate. Here are a few suggestions that could help.
2 min read You seem to be more in survival mode and spending too much time on activities that are not meaningful and not contributing to accomplishing meaningful goals.
2 min read Email marketing has gotten a lot of negative press over the past few years, but that may be unwarranted. According to a recent study by eMarketer, 60% of consumers prefer receiving email marketing communications to other methods from companies with whom they do business.
2 min read For many online retailers, the Christmas shopping season is the busiest time of the year for traffic and sales. Now that the peak season is past, you are probably thinking about what you want to do during the traditionally slower months at the beginning of the New Year. Having a plan is crucial if you
2 min read Order and confirmations are essential, but you also want to market to your customers after a sale by sending an email with suggestions for other purchases based on what they’ve already bought. However, don’t overdo it – sending two emails a day is a sure way to get a customer to unsubscribe from your email list.
2 min read If you run an e-commerce site, you run the risk of hackers trying to steal your customer’s personal data to commit identity theft. You may think you’re not at risk because your site does not contain any sensitive data, but that is not a good assumption.
2 min read Generating organic traffic takes time and a lot of hard work. Here are a few suggestions to help you with your efforts.
2 min read Distributed denial of service (DDoS) attacks, such as the hugely disruptive one on Dyn, were on the rise, but many of these crashes were preventable. As in past years, the main culprit was inadequate preparation for an increase in traffic that was entirely predictable.
Find out everything you need to know in our new uptime monitoring whitepaper 2021