To provide optimal accuracy and reliability for our uptime tests, we now have a limit on the number of locations that can be selected for each test individually. This article explains how this change will improve the accuracy of our tests, the specifics of the new location limits, and how this will affect existing customers.

Benefits of Limiting Locations for Uptime Tests

By restricting the number of locations that can be selected for uptime tests, we can achieve several key benefits:

1. Improved Accuracy: Fewer test locations mean less variance in results. Each location introduces potential differences in network conditions, local traffic, and other variables. By limiting the number of locations, we can provide more consistent and accurate measurements of your site’s uptime.
2. Reduced Noise: With too many locations, the data can become noisy, making it harder to identify genuine uptime issues. A focused set of locations ensures that the data is clearer and more actionable.
3. Optimized Resource Utilization: Running tests from a large number of locations can strain resources and infrastructure, potentially affecting the quality of the service. Limiting the number of locations helps maintain high performance and reliability.

New Location Limits by Plan

From the 7th August 2024 we are introducing specific limits based on the customer’s subscription plan to ensure fair usage and optimal performance across all users:

• Superior Plan: Customers on the Superior plan can select up to 5 locations for their uptime tests.
• Business Plan: Customers on the Business plan can select up to 10 locations for their uptime tests.

Impact on Existing Tests

For customers who already have uptime tests configured with more than the allowed number of locations, the following will apply:

• Grandfathering Existing Tests: Current tests with more than the allowed locations will continue to run with their existing configurations. These tests will not be automatically reduced to the new limits.
• Editing Existing Tests: If a customer edits a test that currently exceeds the new location limit and removes locations, the test will then be subject to the new limits going forward. For example, if a Business plan customer has a test with 12 locations and they reduce it to 10 or fewer, they will not be able to add back more than 10 locations.

How to Adjust Your Tests

To align with the new limits and optimize your uptime tests:

1. Review Your Tests: Check the number of locations currently configured for each of your uptime tests.
2. Prioritize Key Locations: Identify and retain the most critical locations that provide the most valuable data for your needs.
3. Edit Tests If Necessary: If you need to edit your tests, ensure the total number of locations does not exceed the new limits specified for your plan.