Table of Contents What Are Monitoring Regions? What Are Confirmation Tests? How to Set Up Monitoring Regions and Confirmation Tests How Monitoring Regions and Confirmation Tests Impact Uptime Tests Why Monitoring Regions and Confirmation Tests Are Important Why Locations Are Important & How to Determine Which Regions Matter Most Whitelisting […]
How many locations can I add per test?
To provide optimal accuracy and reliability for our uptime tests, we now have a limit on the number of locations that can be selected for each test individually. This article explains how this change will improve the accuracy of our tests, the specifics of the new location limits, and how […]
Team member permission levels
Here we will describe the features of the “View Only” and “Full Edit” team member permission levels. These are configured via the Team Management section of the account. This delineation between user roles ensures that system integrity is maintained while providing flexibility and control where needed. By understanding these distinctions, […]
Ensuring Uninterrupted Email Alerts from StatusCake
To guarantee the consistent and timely delivery of vital alerts and reports from StatusCake, it’s imperative to whitelist our sender address: [email protected]. Why Whitelist Our Email Address? Whitelisting ensures that our crucial notifications bypass spam filters and reach your inbox without delay, safeguarding you from missing any critical alerts or […]
Integrating StatusCake with Zenduty
Zenduty is an incident management platform that helps businesses manage and resolve incidents quickly and efficiently. It enables teams to automate their incident response workflows, so they can receive and manage alerts from various monitoring tools, communication channels, and other sources in a unified manner. With Zenduty, teams can collaborate […]
HTTP Status Code Meanings
Each test that we run at StatusCake will return a Status Code, and this code is a vital part of the “message” that we get in response to our connection attempt. Each code carries a specific meaning around the status of the web page or service. You can configure which […]
Downtime root causes – Unexpected Status Code
This article will take you through the reasons for a “Unexpected status code” root cause on an uptime test. We return this error type when we see an unexpected status code returned by the tested website, this can be any common error status code, or a custom status code depending […]
Downtime root causes – String Match not found
This article will take you through the reasons for a “String match found/not found” root cause on an uptime test: In the case of “String match not found” this means that the string you are looking for in the uptime test settings was not found in the page source of […]
Downtime root causes – Domain not found
This article will take you through the possible reasons for a “Domain not found” root cause on an uptime test: We are unable to resolve your domain name through Google and Cloudflare DNS services. The IP address of your domain may not be pointed to the correct record, this can […]
Downtime root causes – timeout/connection refused
This article will take you through the possible reasons for a “timeout/connection refused” root cause on an uptime test: A connection refusal may occur due to trying to access a website in an unauthorized fashion, through a closed port, or because of security restrictions from a Firewall. In the case […]