If you are thinking of cancelling or downgrading your StatusPage plan then please consider getting in touch with our support team first, we’ll be able to resolve any problems you were having! But if you really do need to go ahead and cancel, use the “Manage” button in the main […]
Status Page – Add a new Metric Source/Template
Metrics are fully custom data sets that you can choose to import into and display on your Status Page. To begin – edit the desired Status Page in-app by clicking it’s “Settings” button. After that you’ll want the Sources/Templates button under the “Metrics” section. Once on this page, click the […]
Quick Start Guide : Setting up your first Contact Group and Test
Getting your first test set up on StatusCake is quick and easy! This guide is specifically geared towards speed, if you were after something which covers all of the options, then this would be the page you are looking for. First off you’ll want to click the “New Test” option […]
Missing data on domains
Some monitored domains can miss some data such as expiration dates or contact data. Unfortunately, some registrars do not provide some of this data causing it to appear as missing. Sometimes we’re able to take an estimated guess like the expiration date if the registration date is known. If neither […]
Get alerted for domain hijacking
Domain hijacking is where an unauthorized person is able to gain control over your domain. The most common cause of hijacking is caused by weak security. Most often, a hijacked domain will suddenly point to a different website. You can monitor for this by using record triggers. They check on an […]
How does Domain Monitoring work?
Domains can be a complex, we try to make this as simple to use for you. Domains exist of several parts. There’s the WHOIS data, the subdomains and the records. A quick explanation of each below. WHOIS Data The WHOIS data contains the identifying information of the domain. This information […]
How often are domains checked?
There are several systems that make up Domain Monitoring. As such, components are checked at different intervals. Below is an overview of the most important checks. Domain Information Also known as the WHOIS information. This includes things like registration and expiration dates, main nameserver, registrar and contact details. This information […]
Which Domain TLD’s are Supported by the Domain Monitoring Feature?
The following top level Domains are supported by StatusCake, this list is growing all the time as we continue to improve our support! ac – ac.uk – ae – aero – af – ag – ai – am – arpa – as – asia – at – au – ax […]
Payments by Invoice & Bank Transfer
Payment is ordinarily made for StatusCake plans via our self-service payment gateway which accepts all major international credit and debit cards. We do however accept payment by way of invoice and bank transfer for Business Yearly and Enterprise plans. Payment in this way does mean that rather than an automated […]
Sending Email Reports
With StatusCake it’s easy to send out automated or manual email reports to the destination of your choice, and you can find information on each of these methods below: Sending a manual report: You can create manual reports on the feature page you’re viewing. Currently, this is only for Uptime, […]